This Privacy Notice for Destinoden Travels Private Limited ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website or any website of ours that links to this Privacy Notice
- Download and use our app, or use our Facebook application, or any other application of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ask@destinodentravel.com.
Summary of key points
This summary provides key points from our Privacy Notice — the full sections below go into more detail on each topic.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information such as racial or ethnic origin, sexual orientation, or religious beliefs.
Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties, described below.
How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed 100% secure.
What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us directly. We will consider and act on any request in accordance with applicable data protection laws.
1. What information do we collect
Personal information you disclose to us
In short: we collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Contact preferences
- Billing addresses
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and its associated security code. All payment data is handled and stored by Razorpay. You can find their privacy notice at razorpay.com/privacy.
All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes.
2. How do we process your information?
In short: to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law — and for other purposes with your consent.
- To deliver and facilitate delivery of services you've requested.
- To respond to inquiries and offer support and resolve issues with a requested service.
- To fulfill and manage your orders, payments, returns, and exchanges.
- To request feedback and contact you about your use of our Services.
- To send marketing and promotional communications, in line with your preferences — you can opt out at any time.
- To deliver targeted advertising tailored to your interests and location.
- To post testimonials, which may contain personal information.
- To protect our Services, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends and understand how our Services are used.
3. When and with whom do we share your personal information?
Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
4. How do we handle your social logins?
Our Services offer the ability to register and log in using a third-party social media account (like Facebook or X). Where you do this, we receive certain profile information from your social media provider — typically your name, email address, friends list, and profile picture, plus anything else you've made public on that platform. We use this information only for the purposes described in this notice. We don't control, and aren't responsible for, other uses of your information by your social media provider — please review their own privacy notice too.
5. How long do we keep your information?
We keep your personal information only as long as necessary for the purposes set out in this notice, unless a longer retention period is required by law (tax, accounting, or other legal requirements). When there's no ongoing legitimate business need to process your information, we delete or anonymize it, or, if that isn't possible, securely store it and isolate it from further processing until deletion is possible.
6. How do we keep your information safe?
We've implemented appropriate technical and organizational security measures to protect your personal information. However, no transmission over the internet or storage technology can be guaranteed 100% secure, so we cannot promise that unauthorized third parties will never be able to defeat our security. Transmitting information to and from our Services is at your own risk.
7. Do we collect information from minors?
We do not knowingly collect data from, or market to, children under 18. By using the Services, you represent that you're at least 18, or are the parent/guardian of a minor and consent to that minor's use of the Services. If we learn we've collected personal information from someone under 18, we will deactivate the account and delete such data. If you become aware of any such data, contact us at ask@destinodentravel.com.
8. What are your privacy rights?
Withdrawing consent. Where we rely on your consent to process your personal information, you have the right to withdraw it at any time by contacting us — this won't affect the lawfulness of processing carried out before the withdrawal.
Opting out of marketing. You can unsubscribe at any time via the unsubscribe link in our emails, by replying "STOP" to our SMS messages, or by contacting us directly. We may still send service-related messages necessary for administering your account or responding to your requests.
9. Controls for Do-Not-Track features
No uniform technology standard for recognizing Do-Not-Track ("DNT") signals has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we'll update this notice accordingly.
10. Do we make updates to this notice?
Yes — we'll update this Privacy Notice as necessary to stay compliant with relevant laws. Material changes will be indicated by an updated "Revised" date, and where appropriate we'll notify you directly.
11. How can you contact us about this notice?
If you have questions or comments about this notice, email us at ask@destinodentravel.com.
12. How can you review, update, or delete your data?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect, details on how we've processed it, correction of inaccuracies, or deletion of your personal information. These rights may be limited in some circumstances by applicable law. To make such a request, please contact us using the details above.